1. Introduction
At NGF, we are committed to safeguarding the privacy of our members, donors, volunteers, staff, and community partners. This Privacy Statement outlines our principles for handling personal information in compliance with POPIA and other applicable data protection laws.
2. Scope
- Members and beneficiaries of NGF programmes
- Donors, sponsors, and partners
- Employees, contractors, and volunteers
- Visitors to our website and offices
It guides our actions to ensure your information is treated with dignity, respect, and care.
3. Privacy Commitment
- Process personal information lawfully, fairly, and transparently
- Collect data for specific and legitimate purposes only
- Limit collection to what is relevant and necessary
- Retain personal data only for as long as necessary
- Protect information against unauthorised access, loss, or misuse
4. Governance and Implementation
This Policy is approved by the NGF Board and reviewed regularly. The Information Officer is responsible for implementing and monitoring compliance.
5. Processing of Personal Information
- Lawfulness, fairness, transparency
- Purpose limitation
- Data minimisation
- Accuracy and integrity
- Storage limitation
- Confidentiality and security
6. Lawfulness, Fairness & Transparency
We process information when: consent has been given; processing is necessary to perform a contract or provide a service; we must comply with a legal obligation; or processing protects legitimate interests of NGF or its beneficiaries.
7. Consent
Consent is specific, informed, and freely given. You may withdraw consent at any time by contacting NGF (withdrawal may impact some services).
8. Information Collection
We collect information directly from you (forms, registration, volunteering, donations). We may also collect limited technical data (e.g., IP address) and use cookies (see Cookie Policy).
9. Use & Disclosure
- Programme and membership administration
- Donor and sponsorship management
- Volunteer coordination
- Communications, newsletters, and campaigns
- Legal and compliance reporting
We do not sell or share information with unrelated third parties. Disclosure may occur where required by law or with partners bound by confidentiality.
10. Data Accuracy
Please notify us of any changes to your personal information.
11. Security
We implement reasonable technical and organisational measures to protect information (secure storage, limited access rights, staff/volunteer training).
12. Your Rights
- Access your personal data
- Correction or deletion
- Object to processing or marketing
- Lodge a complaint with the Information Regulator of South Africa
13. Non-Compliance
Failure to comply with POPIA may result in regulatory action. NGF personnel who fail to comply may face disciplinary measures.
14. Updates
This statement may be updated. The latest version will appear on our website. By interacting with NGF, you acknowledge you have read and understood this Privacy Statement.
Information Officer
Email: info@ngfsa.co.za • Tel: 076 214 8770 / 077 250 1441